Important information:
Am 10. April 2024 wurden das Kundenportal sowie der Web-Zugriff auf das Kartenkonto eingestellt. Bitte laden Sie die Swiss Bankers App herunter, um weiterhin uneingeschränkten Zugriff auf alle Dienste zu haben.
Are you a Swiss Bankers sales partner?
Hier geht es zum Partnerportal.
We are delighted to have you here. We would like to inform you that Raiffeisen has discontinued sales of the Travel card. Don't worry, you can continue to use your Travel card.
Find out how to top up your card quickly and easily here.
In the Swiss Bankers app, you will find all top-up options for your card under ‘Load’.
1. Log in to the app
2. Tap on ‘Top up’
3. Select a top-up option
Please ensure that your card is registered in the Swiss Bankers app. This will give you access to all available top-up options at any time.
1. Share account details
2. Send to email address
3. Enter details in e-banking
4. Approve payment
1. Register your payment card
2. Enter the amount
3. Approve payment
1. Enter the amount and confirm
2. Open the PostFinance app
3. Approve the payment
Will Travel continue to be sold through other channels?
Yes, the Travel card will continue to be offered directly by Swiss Bankers via its own website and app. It is also available from over 200 distribution partners.
How can I add my card to the Swiss Bankers App?
Adding the Travel card to the Swiss Bankers App is easy:
Your Travel card is now stored in the app and ready to use.
I have forgotten my PIN code, what can I do?
If your Travel card is already activated in the Swiss Bankers app, you can easily set a new PIN code under “Card settings & PIN”.
If your card is not yet stored in the app, please add it first. To do this, tap the red plus symbol in the top right-hand corner of the main menu and select “Add card”.
If you are using the Swiss Bankers app on your device for the first time or have just created a new app account, please contact our customer service team on +41 31 710 12 15 to request a new PIN code.
How much credit can I top up on the card?
The minimum top-up amount is EUR/USD/CHF 100, and the maximum top-up amount or maximum card balance is EUR/USD/CHF 10,000.
Is Mastercard or Visa better for international travel?
The prepaid credit card for use abroad and in Switzerland uses the Mastercard network, which offers several advantages:
The choice between Mastercard and Visa often depends on personal preferences and the specific benefits of each card. Travel, the Mastercard travel credit card for Switzerland and abroad, offers comprehensive worldwide usability and security features that are particularly suitable for international travellers.
© Swiss Bankers 2026
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