App Security | Unmatched Protection

Prepaid credit cards

Private clients

Travel

The prepaid credit card for travel.

Life

The prepaid credit card for daily life.

Prime

The prepaid credit card for discerning customers.

Business clients

Value

The prepaid credit card for companies.

Prepaid credit cards overview
Compare cards and conditions

Prepaid credit cards

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Money transfer

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Safety

Card Security – Phishing
Security with the Swiss Bankers app
Security on travels
Security while shopping online
Security against phishing attacks
What to do in case of fraud
What to do in case of loss or theft
Switch to Mastercard® Identity Check™
Mastercard® Identity Check™

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Services & Support

Card services

Swiss Bankers App
Top up your card
Change your PIN
Card account
Mobile payment

Information

Outlets
Cash order
Country information
ATMs around the world
Downloads
Travelers Cheques
Change contact details & personal details

Help

FAQ
Customer service
Partner portal

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Swiss Bankers

About us
Contact
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Annual reports

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What would you like to access?

Important information:

Am 10. April 2024 wurden das Kundenportal sowie der Web-Zugriff auf das Kartenkonto eingestellt. Bitte laden Sie die Swiss Bankers App herunter, um weiterhin uneingeschränkten Zugriff auf alle Dienste zu haben.

Are you a Swiss Bankers sales partner?

Hier geht es zum Partnerportal.

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Switzerland Liechtenstein

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Change your PIN
What to do in case of loss or theft?
Top up your card
Swiss Bankers App

Swiss Bankers security information.

For maximum security of your cards and purchases, the Swiss Bankers app protects you with numerous security measures and benefits. App users receive faster and free support through dedicated support sections within the app. Don’t have the app yet? Download here and experience the difference.

What you can do to protect yourself from fraud and misuse of your account in general.

Download the app, open it and add your card.
Click Card Settings & PIN code.
Adjust your settings under Security:

Block and unblock your card for purchases as required.
Block and unblock use of the card for online betting and gambling as required.
Block and unblock contactless payment as required.
If you lose your card, you can immediately block it yourself.
Use geoblocking to block and unblock payments in specific regions.
You can change your PIN code at any time.
Turn on push notifications in order to be informed immediately any time the card is used for a transaction.

Tips.

If you only use your card occasionally (such as for travel), you can temporarily block your Swiss Bankers card using the app.
Check your card account at least once a month with the app.
Use the push notification feature to verify every transaction made.

Order your replacement card directly in the app

We want to offer you an even more convenient and efficient service: ordering replacement cards is now available directly via the Swiss Bankers app – fast, secure, and accessible 24/7.

It’s very simple:
Open the Swiss Bankers app, select “General Settings” from the menu, then tap “Replace Card.” Then just follow the instructions.

Note:
At the moment, ordering a replacement card via the app is only possible in Switzerland and Liechtenstein.

Unparalleled Security with the Swiss Bankers app

Swiss Bankers security information.

What you can do to protect yourself from fraud and misuse of your account in general.

Tips.

Order your replacement card directly in the app