Enhanced Protection from Credit Card Scams

Prepaid credit cards

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Safety

Card Security – Phishing
Security with the Swiss Bankers app
Security on travels
Security while shopping online
Security against phishing attacks
What to do in case of fraud
What to do in case of loss or theft
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What would you like to access?

Important information:

Am 10. April 2024 wurden das Kundenportal sowie der Web-Zugriff auf das Kartenkonto eingestellt. Bitte laden Sie die Swiss Bankers App herunter, um weiterhin uneingeschränkten Zugriff auf alle Dienste zu haben.

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Swiss Bankers App

Swiss Bankers security information.

Scammers are constantly trying to obtain credit card data and login credentials to online banking accounts and payment services by phone, e-mail, text messages or other means. The methods they use are referred to as phishing. Protect yourself by looking out for simple ways to recognise fraud:

Swiss Bankers and Mastercard will never ask you to disclose, change or confirm personal data such as card number, expiration date, card verification number, username or passwords.
Never share your personal information by e-mail, text message, phone conversation or physical letter.
Never click any links to login pages that ask for your username or password.

Tip: For the best and fastest service, always contact us directly via the Swiss Bankers app!

What you should do to protect yourself from phishing.

Download the app, open it and add your card.
Click Card Settings & PIN code.
Use the app to block your card yourself or immediately report card misuse to customer service by phone or e-mail. E-mail: info@swissbankers.ch.
If you have received suspicious emails, please ignore them or use the contact form to report “a cyber incident” to the BACS homepage (Federal Office for Cybersecurity BACS). By doing so, you are helping to combat phishing emails.

More security against phishing attacks

Swiss Bankers security information.

What you should do to protect yourself from phishing.