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Useful information on travel, finance and safety.
Your card has been lost, stolen or needs replacing due to suspected fraud. When travelling in particular, this raises the question: how can I get a new payment method quickly? With Swiss Bankers, you can arrange for a replacement card via the app or customer service. Find out what steps to take, what you need to bear in mind regarding delivery, and what costs may be involved.
You reach into your pocket, search your jacket again and look under the table. Your mobile is gone. Perhaps you’ve left it somewhere, or perhaps it’s been stolen. And suddenly, it’s no longer just about the device itself: what about your banking apps, saved passwords and payment cards? We’ll show you what steps are important to take now, how to protect your data and how to regain access to your apps.
When you check the Swiss Bankers app, you notice a payment that you cannot recognise. Is it a forgotten purchase, or has your card been misused? You should check any unknown charges promptly and take immediate action if you suspect misuse. Find out how to secure your card, report suspicious transactions and what documents Swiss Bankers needs to investigate the matter.
It’s Saturday evening. The restaurant only accepts cash, but you have very little on you. Just when you need it most, the nearest cash machine displays an error message. What now? Sometimes the machine keeps your card; other times, no cash comes out. It’s particularly frustrating when the amount has been debited anyway. We’ll show you what you can do in such situations and what to look out for the next time you withdraw cash.
You open the card app and are taken aback: 29.90 francs charged to a retailer you’ve never heard of. A subscription you’ve forgotten about? It’s possible. Or has someone else made a purchase using your card details? At first glance, it’s often impossible to tell. Sometimes it can even take weeks before data misuse is noticed. In this article, we’ll show you how to spot potential data misuse, when you should take immediate action, and how you can better protect your personal data in everyday life.
There's plenty happening in Switzerland during winter – and not just on the ski slopes. In Lucerne, light installations transform the old town, colourful hot-air balloons fill the skies above Château-d’Œx, and polo matches take place on the frozen lake in St. Moritz. From December to March, there's a packed calendar of events to look forward to. We've picked twelve winter events in Switzerland for 2026/2027 that are well worth a day trip or a weekend getaway.
Outside, there’s snow on the ground; inside, there’s time for what really matters: a leisurely breakfast, a good book and hours spent together. Whether in a treehouse, a dome with mountain views or a chalet with a private sauna – these winter hideaways turn the accommodation itself into a destination. Discover ten special retreats in Europe that combine cold days with warmth, tranquillity and little adventures.
When the fairy lights come on at the end of November, Switzerland shows its cosiest side. Wooden chalets are reflected in Lake Geneva, the whole of Zurich’s main railway station is filled with the scent of cinnamon, and in Basel the cathedral bells ring out over the market stalls. Here are the most beautiful Christmas markets of 2026 – with dates and personal tips for a successful visit.
Sparkling lights, festively decorated old towns and the scent of mulled wine and cinnamon – during Advent, many European cities are transformed into true winter fairy tales. But where is a trip across the Swiss border particularly worth taking? Whether world-famous classics, romantic cave systems or atmospheric markets set against a snow-covered Alpine backdrop – we’ve put together a list of the most beautiful Christmas markets for the 2026/2027 winter season. Pack your hat and scarf and discover Europe’s most beautiful Advent destinations!
Golden larch trees by a mountain lake, roaring waterfalls and half-timbered villages nestled amongst autumnal vineyards: in Switzerland and its neighbouring regions, autumn reveals itself in many different ways. These ten special autumn excursions take you from the Alps to Alsace – to places where nature, culture and little moments of pleasure come together to create a varied day out or a relaxing weekend.
Your card has been lost, stolen or needs replacing due to suspected fraud. When travelling in particular, this raises the question: how can I get a new payment method quickly? With Swiss Bankers, you can arrange for a replacement card via the app or customer service. Find out what steps to take, what you need to bear in mind regarding delivery, and what costs may be involved.
You reach into your pocket, search your jacket again and look under the table. Your mobile is gone. Perhaps you’ve left it somewhere, or perhaps it’s been stolen. And suddenly, it’s no longer just about the device itself: what about your banking apps, saved passwords and payment cards? We’ll show you what steps are important to take now, how to protect your data and how to regain access to your apps.
When you check the Swiss Bankers app, you notice a payment that you cannot recognise. Is it a forgotten purchase, or has your card been misused? You should check any unknown charges promptly and take immediate action if you suspect misuse. Find out how to secure your card, report suspicious transactions and what documents Swiss Bankers needs to investigate the matter.
It’s Saturday evening. The restaurant only accepts cash, but you have very little on you. Just when you need it most, the nearest cash machine displays an error message. What now? Sometimes the machine keeps your card; other times, no cash comes out. It’s particularly frustrating when the amount has been debited anyway. We’ll show you what you can do in such situations and what to look out for the next time you withdraw cash.
You open the card app and are taken aback: 29.90 francs charged to a retailer you’ve never heard of. A subscription you’ve forgotten about? It’s possible. Or has someone else made a purchase using your card details? At first glance, it’s often impossible to tell. Sometimes it can even take weeks before data misuse is noticed. In this article, we’ll show you how to spot potential data misuse, when you should take immediate action, and how you can better protect your personal data in everyday life.
Your card has been lost, stolen or needs replacing due to suspected fraud. When travelling in particular, this raises the question: how can I get a new payment method quickly? With Swiss Bankers, you can arrange for a replacement card via the app or customer service. Find out what steps to take, what you need to bear in mind regarding delivery, and what costs may be involved.
When you check the Swiss Bankers app, you notice a payment that you cannot recognise. Is it a forgotten purchase, or has your card been misused? You should check any unknown charges promptly and take immediate action if you suspect misuse. Find out how to secure your card, report suspicious transactions and what documents Swiss Bankers needs to investigate the matter.
Your card is no longer in your wallet – have you misplaced it, lost it or has it been stolen? Now it’s vital to act quickly to prevent unauthorised payments. With the Swiss Bankers app, you can block your card and arrange for a replacement. Find out what steps to take if you lose your card, how to report suspicious transactions and how customer service can help you.
A coffee on the seafront promenade, a taxi ride to the hotel, some cash for the market: when travelling, payments are often made on the spur of the moment. It is precisely at such times that unfavourable exchange rates, additional charges or incorrect amounts can easily go unnoticed. If you’re aware of typical tourist traps when paying, you can avoid unnecessary costs. These eight situations show what you should look out for – and how to react at the right moment.
Fraudsters are becoming increasingly cunning – and deliberately exploit situations where travellers are less vigilant. Tampered cash machines, fake hotel messages or fraudulent QR codes are just some of the methods criminals use to try to get hold of money and card details. If you’re aware of the most common scams, you can spot suspicious situations early on and take specific steps to protect yourself. We’ll show you what to look out for and how to react correctly in an emergency.
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