Contact us for further information.
For all cards: Monday to Friday, 08.00 a.m.–06.00 p.m.
For Send: Monday to Friday, 08.00 a.m.–06.00 p.m.
Select the language of your choice:
- Press 1: German
- Press 2: French
- Press 3: English
- Press 4: Italian
Select the desired service:
Automatic hotline, 24/7
- Press 1: Check your card balance.
- Press 2: Check your last five transactions.
- Press 3: Change PIN (you can determine a new code on the Swiss Bankers app)
- Press 4: Internet Code
Monday to Sunday, 08.00 a.m.–10.00 p.m.
- Press 5: Replace lost/stolen cards, forgotten PIN number
Monday to Friday, 08.00 a.m.–06.00 p.m.
- Press 6: Speak to customer service.
Please have your card number and PIN code ready.