Always safe – even if you have lost your card

Your prepaid card is issued by Swiss-based Swiss Bankers. Swiss Bankers is the leading issuer of prepaid credit cards in Switzerland. The balances on these are insured in full, provided all due diligence obligations have been complied with.

Proceed as follows if your card should ever fall into the wrong hands:

  • Block the card yourself with one click via the Swiss Bankers app as soon as you notice the loss. This way, fraudulent transactions cannot compromise your current budget.
  • Or have your card blocked by our customer service on +41 31 710 12 15.
  • Whether the card is stolen or lost – either way, a replacement card with the balance of the missing or stolen card will be sent to you – a call to customer service is all it takes.