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Contact us for further information

Phone +41 31 710 12 15

Contact Form


Step 1

Select the language of your choice:

  • Press 1: German
  • Press 2: French
  • Press 3: English
  • Press 4: Italian

Step 2

Enter any of the following:

  • Press 1: Consult Card value (balance)
  • Press 2: Consult last 5 withdrawals
  • Press 3: Change PIN
  • Press 4: Internet Code
  • Press 5: Replace lost/stolen Cards;
    Forgotten PIN number
    (7 days, 8 AM - 10 PM / Swiss time
  • Press 6: Customer representative (Mon - Fri, 8 AM - 6 PM / Swiss time)

To find out about Card balance (Press 1) or the last 5 withdrawals (Press 2) or to change your PIN (Press 3) or to request your Internet code (press 4) please enter your Card number and PIN and confirm by pressing #.