Phishing

Fraudsters use phishing e-mails to try to gain access to personal data such as card number, expiration date, validation code, PIN, etc. in order to carry out transactions in the name of the Cardholder.

What should I do if I suspect a phishing attempt?

Never answer an e-mail asking you to unblock a blocked card or to disclose personal data such as card number, expiration date, validation code, PIN, SecureCode, etc. Personal data is never requested by e-mail.

Inform Swiss Bankers Customer Service at +41 31 710 12 15 immediately if you suspect a phishing attempt or if you already have inadvertently disclosed personal data.

If you haven't disclosed any personal data, you can disregard the e-mail message or forward it to reports@antiphishing.ch to help combating phishing e-mails.