Overview of your account
You can use your personal reference number to add funds to your prepaid card simply and conveniently via e-banking or standing order. Request your personal reference number
Check your payments, transactions and card balance monthly. The easiest way is to use the Swiss Bankers app: After each transaction you will receive a notification on your mobile phone. This allows you to track every debit and directly identify fraudulent transactions.
Block the card immediately if you discover fraud. For the fastest and easiest way to do this, see «What to do if you lose your card».
Fraudsters often use phishing e-mails to try to get at personal information. Therefore please note our security information under «Always safe on the Internet».
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